Please consider that we ship from Spain and we follow this holiday calendar.
Trendsplant is not responsible for the payment of any customs, taxes or fees imposed by your country of residence.
In the unlikely event that you don’t like our products or you would like a different size or style you have to request a return and place a new order for the new items.
In case you used Paypal as your payment method you qualify for a FREE RETURN, read more on how to do this following this link.
To request a return please click: START MY RETURN NOW
Eligible items can be returned for a full or partial refund in the form of payment originally used by the client. You have 30 days from the date of receipt of your order to request a refund.
We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.
If you used Paypal to make your purchase your items at Trendsplant we can now offer completely free returns through their 'returns on Paypal' service.
All you need to do when you want to return the item is visit the following page to activate the service (https://www.paypal.com/webapps/mpp/refunded-returns), return the item and complete their return refund form to receive your return postage refunded directly into your Paypal account.
This service is open to PayPal users in any of the following countries:
Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Latvia, Lithuania, Malaysia, Malta, Norway, Netherlands, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, USA and UK
There is a maximum refund of returns postage of €30/£15 and a maximum of 12 returns per year per customer.
For the full Terms and Conditions of this offer please click here
CONTACT US HERE (we promise to answer you within 24h working hours)
OR CALL US HERE: +34 644 586 299