REDUCE CONTACT, REDUCE RISK: 15% AND FREE SHIPPING WHEN THE SITUATION IS BETTER
Returns period is paused and will continue when the situation improves. This does not affect your order, returns will be processed when we are legally allowed to do it in Spain, you can contact our customer service for any doubt.
All orders will be sent free of charge when the current situation reverses
Free cancellation applies to all orders placed from today March 18th 2020
SHIPPING AND RETURNS
ALL SHIPMENTS ARE PROCESSED FROM MONDAY TO FRIDAY.
All orders placed before 1:00 PM (1PM GMT + 1) will be prepared and shipped the same day. Orders placed after 1:00 PM (1PM GMT + 1) will be processed and shipped the next business day.
Orders placed from Friday to 1PM until Monday 1PM will be shipped on Monday.
CHANGES & RETURNS
1 Access your account with your username and password.
2Click on my orders.
3Select the order that includes the products you want to change or return by clicking on details.
4Check the boxes corresponding to the products you want to change or return.
5To help us improve, please tell us the reason for the change or return.
6Click on request change/return.
7We will receive a notification to begin the process, and send you an email explaining the rest to proceed with it.
Trendsplant, Avenida de Zodiaco 28, 03006, Alicante (Spain)
CONTACT US HERE (we promise to answer you within 24h working hours)OR CALL US HERE: +34 865 79 87 43