IMPORTANT NOTICE


Returns period is paused and will continue when the situation improves. This does not affect your order, returns will be processed when we are legally allowed to do it in Spain, you can contact our customer service for any doubt.

All orders will be sent free of charge when the current situation reverses

Free cancellation applies to all orders placed from today March 18th 2020

SHIPPING AND RETURNS

 

IMPORTANT!

ALL SHIPMENTS ARE PROCESSED FROM MONDAY TO FRIDAY.

All orders placed before 1:00 PM (1PM GMT + 1) will be prepared and shipped the same day.
Orders placed after 1:00 PM (1PM GMT + 1) will be processed and shipped the next business day.

Orders placed from Friday to 1PM until Monday 1PM will be shipped on Monday.

 

CHANGES & RETURNS

In the unlikely event that you don’t like our products or you would like a different size or style. Please, follow these simple steps on our website:

1
Access your account with your username and password.

2
Click on my orders.

3
Select the order that includes the products you want to change or return by clicking on details.

4
Check the boxes corresponding to the products you want to change or return.

5
To help us improve, please tell us the reason for the change or return.

6
Click on request change/return.

7
We will receive a notification to begin the process, and send you an email explaining the rest to proceed with it.

Trendsplant, Avenida de Zodiaco 28, 03006, Alicante (Spain)

CONTACT US HERE (we promise to answer you within 24h working hours)
OR CALL US HERE:  +34 865 79 87 43