SHIPPING AND RETURNS

 

SPAIN

Shipping: 1,95 EUR.
All orders over 20 EUR have FREE shipping!
 (2-3 days) *

*Free shipping could change while other promotions are active.

EUROPE ZONE 1*

Express Shipping (6-9 working days): 5,95 EUR.
Orders over 100 EUR qualify for FREE shipping.

*Germany, France, Italy, Portugal, Beneloux and UK.

REST OF EUROPE

Express Shipping (7-10 working days): 15 EUR.
Orders over 100 EUR qualify for FREE shipping.

REST OF THE WORLD

Express Shipping (10-15 days): 40 EUR.
On orders over 150 EUR FREE shipping.

 

IMPORTANT!

ALL SHIPMENTS ARE PROCESSED FROM MONDAY TO FRIDAY.

All orders placed before 1:00 PM (1PM GMT + 1) will be prepared and shipped the same day.
Orders placed after 1:00 PM (1PM GMT + 1) will be processed and shipped the next business day.

Orders placed from Friday to 1PM until Monday 1PM will be shipped on Monday.

 

RETURNS & EXCHANGES

We want you to be happy with your purchase, but if for some reason you want to change or return here's how to do it, rember if you're in Spain (excl. Canary Islands, Ceuta and Melilla) it will be totally free of charge for you.

1. CONTACT US & FILL IN THE FORM

If you are not satisfied with your order or want to change size, the first thing you should do is contact us by email: info@trendsplant.com, phone: +34865798743 (hours Monday-Saturday: 11-14 & 17-20:30) or use the chat in this web. Fill in the form that arrives inside the package, and make sure you indicate the order number, item(s) and the reason for return. And if it is an exchange include the information of the new product(s).

2. SEND US THE PACKAGE

Send us the package, we recommend that you go to the nearest post office and use a standard service.

3. REVISION AND RETURN

When we receive the package we will review it and we will return the money to you with the same payment method you used, in case of change we will proceed to send you what you request without additional cost for you.